as a matter of fatc, all tree jobs we have done lately (large storm dmagae "nights") have been diff streets, etc.. so yeh, by ur method would be a seperate incident each time, however.... every seperate incident/adress should be a new incident report to SOC, because they need to know, and thats, that.
call rate going up because we are sturt group.... umm righto, so basically you think our call rate will go up because we now cover a smaller area than when we were responding with happy valley??