The system will never work, it cant, they are all screwed for thinking it wiil. The whole state cannot run the same way there are so many different areas that need special thought. Sacad is a huge backwards step for the country fire service. We need the old alerts system where the brigade took the alarm call and SOC assisted with the response. Local uknowledge and a spot on response every time. These clowns are taking the decision making away from the locals and f**k**g it up completely.
Attitudes like this are the exact problem.
The locals have f**ked it up plenty of times all on their lonesome, so dont try and blame SACAD now. Alerts only worked in some location, and only some of the times. I can recall seeing more than 1 job paged out by AF with the notation of no answer on Alerts.
SOC was gone a long time ago, so perhaps move out of the dinosaur thinking, and accept we are actually the CFS, a state run organisation, and not the local cowboy run EFS. Big hint, look at the signs on the doors.